I have encountered a problem, everytime I try to print a report from Crystal reports either by pressing the printer button or pressing file-> print crystal reports freezes and I have to force close it. I read in other forum threads that a reinstallation might help. However for a reinstallation I guess I need my serial key.

But i received 5 CD's. 2 for Crystal Reports XI Professional English and it has ofcourse the Product Activation Number Full. And there are another 3 CD's for Crystal Report XI Server which also have Product Activation Number but below states that Temporary Keycode Please register to receive full product action keycode.

Is there any way to export the serial key from Crystal reports? From within crystal reports the serial key is scrambled. Is there any way to solve the printer problem without reinstallation?:-) Thanks /Niklas IP Logged Senior Member Joined: 11 Jul 2011 Online Status: Offline Posts: 165 Posted: 29 Jul 2013 at 4:47am.

Control Panel >> Printers and faxes >> FIle >> Server Properties and then >> Drivers Now try to open the properties If one of those is not opening then thats the one which is causing the issue. So unistall and re install it Download Latest Minor Release (Service Pack) of Crystal report from SAP Service Market Place and try to install in your machine with Local admin rights. For Licensing issues, I would suggest calling the Customer Service department; you can get the info from the following link. Hi Many thanks for your reply I am using version 12.3.0.601 And yes, I am able to print using other applications, its just crystal reports that freezes. I have deleted all the printers except this one that I know works.

But still no luck. Thanks for the link, I will check it /niklas IP Logged Forum Jump You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum.